Privacy & Security Statement

We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Vudz.com Inc., and its subsidiaries, divisions, affiliates, brands and other Vudz.com companies. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us. When you provide personal information at vudz.com, our Call Centres, our Sites and to our Service Providers, you are consenting to the manner in which Vudz.com will collect, use, disclose and otherwise manage the personal information of our consumers, as set out below.

We may collect personal information that you provide us when you:

 

• Purchase, order, return, exchange or request certain information about our products and services;
• Request a quote
• Request warranty or product repair services;
• Sign up or register for loyalty club membership communications or offerings;
• Contact a Call Centre or customer service desk;
• Visit or register with our Sites or participate in another feature of our Sites, such as a bulletin board;
• Enter into a contest or sweepstakes or respond to one of our surveys;
• Apply for employment through one of the Sites or at a location; or
• Provide us with comments or suggestions.

We may also collect personal information about you from our Service Providers.

 

Shopping at Vudz.com:

When you purchase products and services at one of our locations, you can do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information, your signature and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.

When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver's licence. We collect this information to process and track returns and to help detect and prevent fraud and otherwise administer our loss prevention program.

Call Centres:

When you call one of our Call Centres about a product, delivery, an installation, a billing question or for customer service, you may be asked for information that identifi es you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.

Online Registration:

Registration is a service provided by our Sites. You do not have to register to browse. When you register, you are asked for personal information such as your name, address, phone number, email address, a password that you select, and optionally, your interests. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up to receive future marketing information from Home Depot.

Other Uses of Personal Information:

Vudz.com uses personal information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. We would also like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for emails about our products, services, sales and special offers.

We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at our Stores, Call Centres or Sites. If you would like to stop receiving such promotional information from Vudz.com, you can Opt-Out using the prompt at the bottom of our emails.

Information About Others:

At our Stores, Call Centres or on some of the pages on our Sites, you can submit information about other people and compose personalized messages to them. For example, you can order Vudz.com Accessories and merchandise and send them directly to a friend along with a personalized message composed by you. We consider the information you submit and the content of your personalized message to be a private communication between you and the recipient. Vudz.com will not use or disclose any information you provide about someone else for any purpose other than:

1. To ship the order and confirm delivery;
2. To identify or resolve technical problems or customer service issues;
3. As required by law and to comply with a court order or other legal process;
4. To respond to claims that your personalized messages violate the rights of third parties; and
5. To protect the rights or property of The Home Depot and its affiliates.

Your Suggestions:

We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of Site, Call Centres, and our product and service offerings.

Children:

Vudz.com is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

Disclosure of Personal Information

 

Personal Information Disclosure:

Vudz.com will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.

 

Companies that Work with or on Behalf of Vudz.com:

Some of our operations, such as our call centres and the employment application section of any of our Sites, may be managed by our Canadian, US and foreign Service Providers. If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery Service Providers (U.S. Postal Service, Canada Post, or other delivery companies we or you select). Our delivery Service Providers are prohibited from using your personal information for any purpose other than making the delivery.

Sale of Business:

Vudz.com reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.

Access to Personal Information

As a registered user with our Sites, you can access your profile information at any time by clicking on the "Sign In" button at the top of any page on the Sites on which you are registered.

For further instructions on accessing the personal information that Vudz.com may have about you, please see the How to Contact Us section of this Privacy and Security Statement.

Additional Information about our Sites

Visiting our Sites:

In general, you can visit our Sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.

Third Party Links:

Our Sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.

Vudz.com provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Vudz.com endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.

Security Measures on our Sites

Secure Shopping:

When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your personal information.

The Home Depot also takes the following measures to protect your personal information online:

Passwords:

To provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. The Home Depot will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or email messages).

Who We Are

Vudz.com is comprised of a family of companies and divisions brought together to provide you with a full suite of personal beauty Products and services.

How to Contact Us

We want to assure you that Vudz.com is dedicated to protecting your privacy. You can contact us or otherwise communicate your privacy concerns by:

• calling us at 1-416-619-5477
• accessing your registration information on our Sites
• registering or changing your privacy preferences at Vudz.com
• writing us at the address below (please include your email address and phone number with your correspondence along with the information needed to support your request): 
  
  Vudz.com Inc.
  Attention: Privacy Officer
  184 Davernport Rd LL
  Toronto, Ontario
  M5R 1J2 

Last updated: May 03 2009.